Terms & Conditions

These Terms & Conditions form the contract between Ghumney (“we/us/our”) and you (the client or travel trade associate). By making a booking with us and paying the deposit or full payment, you confirm that you have read, understood, and agreed to be bound by these conditions.

1. Booking, Deposit & Payment

· A non-refundable deposit is required within 7 days of booking confirmation to secure your reservation.

· The balance payment must be received at least 45 days prior to client arrival.

· Bookings made less than 45 days before departure must be paid in full at the time of confirmation.

· If balance payment is not received by the due date, the booking will be treated as cancelled and cancellation charges will apply.

· Certain airlines may require full payment at the time of ticket issuance, irrespective of the 45-day rule. Airline cancellation policies apply, along with a 5% service fee on the booking amount.

2. Cancellation & Refunds

· The deposit is strictly non-refundable.

· For cancellations of land arrangements:

o 44–30 days before departure: 30% of total cost

o 29–15 days before departure: 60% of total cost

o 14 days or less before departure: 100% of total cost

· Air and rail cancellations are subject to carrier rules and fees, plus our service fee.

· No refunds are made for unused or partially used services once travel has commenced.

3. Amendments

· No amendment will be made until the deposit is paid.

· One free amendment per booking is permitted up to 45 days prior to departure.

· Amendments within 44 days of departure will incur a change fee as advised.

· Once documents are issued, reissue fees apply. Airfare restrictions may also apply.

4. Late Bookings

Bookings made within 7 days of departure may incur a late booking fee, as advised at the time of reservation.

5. Prices & Currency Fluctuations

· Prices are quoted based on the prevailing exchange rate at the time of booking.

· We reserve the right to adjust tour prices due to changes in airfares, taxes, fuel surcharges, hotel rates, or other supplier costs until full payment is received.

6. Travel Arrangements & Changes

· While every effort is made to operate tours as advertised, we reserve the right to amend itineraries, flights, hotels, or other arrangements due to circumstances beyond our control.

· If a program is cancelled by us before departure, clients will be offered an alternative tour or a refund of monies paid (less any non-recoverable costs).

· We are not liable for changes arising from force majeure events, including but not limited to flight cancellations, strikes, natural disasters, epidemics, civil unrest, or other unforeseen circumstances.

7. Accommodation

· Accommodation is based on standard single, twin, or double rooms unless otherwise specified.

· Triple rooms are not guaranteed; a rollaway bed may be provided where available.

· Photos of hotel rooms are for reference only; actual rooms may vary.

8. Guaranteed Departures

· Group tours may require a minimum of two participants and are subject to airline seat availability.

9. Travel Documents & Baggage

· Clients must hold a valid passport with at least 6 months’ validity and obtain the necessary visas.

· It is the client’s sole responsibility to ensure compliance with entry, health, and customs requirements.

· Airline baggage allowance: 20 kg (economy) and 30 kg (business) unless otherwise stated. Excess baggage fees are the passenger’s responsibility.

10. Travel Insurance

We strongly recommend that clients purchase comprehensive travel insurance at the time of booking, covering cancellation, medical expenses, baggage loss, theft, and other unforeseen events.

11. Limitation of Liability

· Ghumney acts only as an agent for independent suppliers (airlines, hotels, transport companies, etc.). All tickets, vouchers, and services are subject to the supplier’s terms and conditions.

· To the fullest extent permitted by law, Ghumney is not liable for any loss, damage, injury, delay, or additional costs caused by third parties or events beyond our control, including but not limited to war, strikes, acts of terrorism, natural disasters, or government regulations.